Terms & Conditions

Website Usage Terms

WELCOME TO Tuff Club Stuff. BY ACCESSING OR USING THIS WEBSITE www.tuffclubstuff.com, YOU AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS WEBSITE.

Access and Use of the Website

  1. General Access: Most areas of our Website are accessible without the need for registration. However, some parts may require you to register to gain access.
  2. Modifications to Terms: We reserve the right to change these terms at any time by updating this page. It is your responsibility to review the terms periodically. Continued use of the Website following changes indicates your acceptance of the new terms.
  3. Website Availability: We strive to keep our Website available at all times but do not guarantee uninterrupted access. Temporary suspensions may occur due to maintenance, system failures, or reasons beyond our control.

Placing and Processing Orders

  1. Order Placement: You can place orders through our online checkout process. Before finalizing your order, you will have the opportunity to review and correct any errors. An order acknowledgment will be sent to you via email, listing the items ordered.
  2. Contract Formation: A binding contract is created when we dispatch your order, not when you receive your order acknowledgment. You will receive an email confirmation once your order has been shipped. We reserve the right to decline your order for reasons such as unavailability of goods, payment issues, or errors in pricing or product descriptions.
  3. Pricing and Charges: All prices displayed on the Website include VAT (where applicable). Any additional charges, such as for packaging, shipping, or insurance, will be clearly outlined during the checkout process.

Returns, Cancellations, and Refunds

  1. Cancellation: If you wish to cancel your order, you may do so by emailing us at team@tuffclubstuff.com before the order is dispatched. If the goods have already been shipped, you must return them to us at your expense.
  2. Returning Goods: You may return pre-approved goods within 30 days of receipt for a full refund, provided they are returned in their original condition. The cost and risk of returning the goods are your responsibility.
  3. Refund Process: Upon receiving the returned goods in satisfactory condition, we will issue a full refund for the amount paid. Please note, products that have been used are not eligible for a refund.

Delivery and Ownership of Goods

  1. Delivery Process: We will deliver your order to the address specified at the time of ordering. Delivery times may vary, but we aim to fulfill orders within agreed time limits stated on the product pages.
  2. Ownership Transfer: Ownership of the goods transfers to you upon delivery. Once delivered, the goods are at your own risk, and we are not liable for any loss or damage.

Product Issues and Liability

  1. Product Discrepancies: If the goods delivered are not as ordered, are damaged, or are of incorrect quantity, you must notify us within 7 working days. We will then either correct the issue, replace the goods, or refund the purchase amount.
  2. Non-Delivery: If your order is not delivered within 30 days, and you notify us within 40 days of the order date, we will take the necessary steps to resolve the issue, which may include resending the goods or issuing a refund.
  3. Liability Limitation: We are not liable for any indirect or consequential loss arising from product issues, except as required by law. Your statutory rights are not affected.

Intellectual Property and Use of Content

  1. Content Usage: You may print or download material from this Website for personal use, provided it is not modified in any way. Any other use, including reproducing content for commercial purposes, is prohibited without our prior written consent.
  2. Intellectual Property Rights: All content on this Website, including images and text, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
  3. Termination of Use: If you violate these terms, your permission to use the Website terminates immediately, and you must destroy any downloaded or printed materials.

User Conduct and Submission of Materials

  1. User Conduct: You must not misuse this Website by posting or transmitting harmful, offensive, or unlawful content. Any violation may result in restricted access to the Website and legal action if necessary.
  2. Submission of Materials: Any material submitted to this Website, excluding personal information covered by our Privacy Policy, is considered non-confidential and non-proprietary. We may use, copy, and distribute such material for any purpose.

Links to Third-Party Websites

  1. Third-Party Links: This Website may contain links to other websites for your convenience. We do not endorse these websites and are not responsible for their content or availability. Accessing these websites is at your own risk.
  2. Linking to Our Website: You may link to our Website's homepage, provided you do not misrepresent your relationship with us, remove or alter our branding, or link from a website that contains offensive or unlawful content.

Registration and Account Security

  1. Account Registration: Users must be over 18 years of age to register an account. Each account is for individual use only, and you must not share your username or password with others.
  2. Security: You are responsible for maintaining the confidentiality of your account credentials. If you suspect your password has been compromised, contact us immediately.
  3. Account Suspension: We reserve the right to suspend or cancel your registration at our discretion if you breach these terms and conditions.

Disclaimers and Limitations of Liability

  1. Accuracy of Information: While we strive to provide accurate information on this Website, we do not guarantee its completeness or accuracy. We may update or change the content at any time without notice.
  2. Website “As Is”: The Website is provided on an "as is" basis without warranties of any kind. We disclaim all warranties, whether express or implied, to the fullest extent permitted by law.
  3. Liability Exclusion: We are not liable for any direct, indirect, or consequential losses resulting from your use of this Website, including loss of data, profits, or business. However, this does not exclude liability for death or personal injury resulting from our negligence, fraud, or other liability that cannot be excluded under applicable law.

Governing Law and Jurisdiction

  1. Applicable Law: These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
  2. International Use: Accessing the Website from outside the United Kingdom is at your own risk, and you are responsible for compliance with local laws.

Miscellaneous Provisions

  1. Assignment: You may not transfer your rights or obligations under these terms to another party without our prior written consent.
  2. Severability: If any part of these terms is found to be invalid, the remaining provisions will continue to be valid and enforceable.
  3. Third-Party Rights: Only the parties involved in these terms and conditions may seek to enforce them, as per the Contracts (Rights of Third Parties) Act 1999.

This document outlines the key terms and conditions for the use of Tuff Club Stuff’s Website. By continuing to use our Website, you acknowledge that you have read, understood, and agree to be bound by these terms.